Reporting to the Director of Membership and Database Marketing, the Data Analyst is responsible for transforming diverse data into integrated, actionable customer intelligence and strategy through customer profiling and segmentation, data mining, predictive modeling, and decision and optimization models. Demonstrated success in describing behaviors, explaining relationships, making predictions, measuring performance, controlling outcomes, and optimizing actions is required. The Data Analyst position will play a key role in advancing the organization to a data-driven approach to solving problems, and will proactively provide consultation to internal business areas.

Essential functions include: collaborating with technical staff to identify/understand underlying source data; working closely with business units to understand business problems and analysis needs; performing hands-on analysis of data to provide both ongoing and ad-hoc analysis and translation of data in support of strategic vision; leveraging internal and external data sources to provide insights that will drive business actions; preparing comprehensive summaries of analysis results in a compelling manner and offering recommendations to drive strategy and shape business processes; performing deep-dive analysis into customer segments, providing data interpretations and identifying trends and opportunities.

Bachelor’s degree in related field required, along with 3 to 5 years of experience in a Data Analyst role. Must be highly motivated and able to work independently, with an analytical, logical, flexible, and creative approach to solving problems. Strong analytical and process-modeling skills and ability to apply problem-solving techniques to complex business scenarios are required, as are effective written and verbal communication skills for presenting results of data analysis and statistical models to all levels within the organization. Required computer skills include business intelligence and reporting software such as Tableau, Crystal Reports, SQL, as well as Microsoft Office (Excel, Word, PowerPoint, SharePoint).

Full-time desired, but part-time candidates will also be considered. This is a one-year term position with benefits.

For consideration, please submit your cover letter and resume to: You may also submit your materials via postal mail to: Human Resources Department, Museum of Fine Arts, Boston, 465 Huntington Avenue, Boston, MA 02115. Only those selected for interviews will be contacted.




Full Time


35.00 hours per week

Mon-Fri, 9:00am-5:00pm


September 8, 2014