Manager of Benefit Programs and HRIS

Under the general direction of the Director of Human Resources, manages, develops, communicates and administers the Museums’ employee benefits programs to ensure consistency with Museum policies and compliance with legislative guidelines. Provides HRIS leadership and support to the HR department and the organization at large.


Benefits responsibilities include:

  • Lead and execute our benefit programs, including but not limited to medical, dental, life insurance; Flexible Spending Accounts (FSA), COBRA, and legislated leaves of absence
  • Provide hands-on benefits administration support in coordination with HR support staff (including enrollment, terminations, invoice reconciliation, etc.)
  • Administer the 403(b) plan and provide enrollment, audit and reporting support for the plan
  • Work with insurance brokers and plan carriers related to plan design, plan administration and compliance to applicable employment laws and regulatory administrative practices
  • Lead the annual benefits renewal process and recommend go-forward approaches taking into consideration feedback from internal stakeholders, market research, and cost analysis
  • Collaborate with the Financial Department to develop, recommend, submit and monitor the annual benefits budget
  • Audit benefits plans for compliance with government regulations; prepare and submit all government-mandated reports
  • Develop training and presentations and lead discussions with our leadership team and staff
  • Facilitate the annual renewal and enrollment process including preparation of employee communications and updating benefit enrollment information
  • Ensure benefit information and policies are kept current and develop new communication materials, strategies and project plans to enhance employees’ understanding of benefits offerings
  • Develop ways to streamline operational processes and day-to-day inquiries

HRIS responsibilities include:

  • Maintain employee benefits database in HRIS system; coordinate transfer of data to external vendors, plan providers, consultants, and survey organizations
  • Act as a liaison between technical and non-technical stakeholders during implementation processes, integrations, and system updates
  • Maintain system, ensure integrity and accuracy of data maintained in the system and make recommendations for change support when necessary
  • Create training materials and system documentation; facilitate employee and manager training sessions, knowledge transfer, and user adoption of the system

Provides managerial oversight for the HRIS Analyst and the Benefits Coordinator.


  • Bachelor’s degree in Business Administration, Management, Human Resources or other related field
  • Seven to ten years of experience in benefits; at least five years in a lead benefits role, including people management
  • Comprehensive knowledge of state and federal regulations
  • Tactical expertise and knowledge of benefits systems, processes and tools gained through a career of increasing responsibility in benefits
  • Strategic expertise and knowledge of benefits governance, plan design, laws and regulations, related financials, legal, regulatory, and fiduciary requirements, benefit program administration, and enrollment processes
  • Demonstrated experience managing a substantial benefit plan budget
  • Requires five or more years of managerial experience
  • Technical knowledge and attention to detail
  • Proficient in Oracle

Skills, Abilities and Competencies

  • Strategic thinker with a continuous improvement approach to completing work
  • Ability to operate at a strategic level as well as taking a “hands-on” approach
  • Track record of implementing innovative solutions
  • Strong decision-making and leadership skills
  • Team-oriented with the ability to build deep relationships and earn the respect of others
  • Strong problem-solving skills; must be proactive in identifying problems and swift in resolving them
  • Ability to multi-task and work in a fast-paced environment
  • Excellent presentation skills and interpersonal communication skills
  • Ability to partner successfully with all levels in the organization
  • Demonstrate superior organizational and project management skills, including the ability to work independently on projects of high complexity

How to Apply

To apply, please submit your application through the Museum's online job board.

The Museum of Fine Arts, Boston, is an Equal Opportunity Employer and seeks diversity in its workforce. The Museum is committed to attracting, retaining, developing and promoting the most qualified employees without regard to race, color, sex, age, religion, national origin, ancestry, sexual orientation, pregnancy, gender identity or expression, physical or mental disability, or past, present, or future service in the uniformed services of the United States, or any other characteristic prohibited by federal, state, or local law.                        

Page Type
Staff Position
Full Time

35 hours per week
Monday–Friday, 9 am–5 pm

Human Resources