General Ticketing Information
All visitors to the Museum, regardless of age, require a ticket. All ticket sales are final. Tickets may not be refunded, are nontransferable, nor may they be resold. All prices, venues, dates, and times are subject to change.
There are no fees for orders placed online. A $6 per-order processing fee applies to all phone orders. Some purchases may be subject to additional fees.
For updates on cancellations and closings, check mfa.org or call 617-267-9300.
All full price and member tickets are available for purchase or reservation in advance online, by phone, or in person (pending exhibition availability). For information about free and discounted admission, please see the Special Offers section in Tickets.
General Admission tickets do not include access to ticketed special exhibitions. They do include access to all other Museum galleries open to the public. To plan ahead, visit Gallery Updates to see what is on view at the time of your visit.
Special Exhibitions Admission
Special exhibitions require a specific exhibition ticket that includes general admission. Once inside the exhibition, visitors may stay as long as they like. No re-entry into a special exhibition.
Exchanges and Returns
Tickets are non-refundable, but may be exchanged prior to the day of your visit. Please contact us in advance of your visit date by calling 1-800-440-6975 to exchange for another date for a $4 fee. Unused timed-entry exhibition tickets are forfeit and may not be exchanged after the fact.
- For special exhibition or other paid tickets, contact us in advance of your visit date by calling 1-800-440-6975 to exchange your tickets for another date. Tickets are non-refundable, but can be exchanged prior to the visit date. A $4 exchange fee applies.
- If you do not arrive for the special exhibition, you will forfeit your limited free exhibition ticket(s).
- Tickets are non-refundable, but can be exchanged prior to the visit date. Contact us in advance of your visit date by calling 1-800-440-6975 to exchange your tickets for another date. A $4 exchange fee applies to any exchanges.
Please note tickets may not be refunded, are non-transferable, and may not be resold.
Online Classes: tickets for online classes are only available for purchase in advance through the website and are non-refundable and nontransferable.
In-Person Classes: tickets for in-person classes are only available for purchase in advance through the website or by phone, and are non-refundable and nontransferable.
No ticket sales in-person or by e-mail.
We do not offer make-up classes for students who need to miss a class.
For information and questions regarding class tickets, contact the individual programs.