Accessibility

The Museum is committed to accessibility for all visitors. For general access information, call 617-267-9300, or e-mail access@mfa.org. For program information, call 617-369-3189. For more information about website accessibility, see Website Accessibility Statement.

Parking and Entrances

Accessible spaces are available in our garage and parking lots located on Museum Road. The Huntington Avenue parking lot (entrance on Museum Road) has HP spaces along the Huntington Avenue side, parallel to the sidewalk. Payment for parking may be made in the garage, or by credit or debit card at the exit gates. Should you need assistance, there is a help button on the gate. Scan your membership card to receive the discounted rate.

Please call the garage office at 617-369-3657 for additional parking assistance when planning your visit.

For directions, visit Getting Here. For parking rates, visit Parking.

The Huntington Entrance (465 Huntington Avenue) is the current main entrance. The entrance is accessible with a drop-off area in front, and ramps to the left and right of the stairs. It is equipped with power-assist doors.

The Linde Family Wing Entrance on Museum Road is reserved for visitors who require a level entrance.

The State Street Corporation Fenway Entrance is closed to the public.

Mobility Devices

Manual wheelchairs and Rollators (walkers with wheels, padded seats, and backs) are available free of charge on a first-come, first-served basis at both the main entrance, the Huntington Avenue Entrance, and the entrance reserved for those who require a level entrance, the Linde Family Wing Entrance. Please return wheelchairs and Rollators after your visit.

The MFA also welcomes your personal walkers, wheelchairs, and scooters.

Personal care attendants are admitted free of charge.

In the Museum

The MFA warmly welcomes service dogs. Please note, emotional support animals and comfort animals are not permitted.

All restrooms have wheelchair-accessible stalls except the restrooms off the second-floor rotunda which have a sink within the larger stall making it tight for some wheelchairs. You can also find two Everyone, or single-occupancy, restrooms, on Level G below Sharf Visitor Center. The spaces are equipped with changing tables and are fully accessible for people who use wheelchairs, require assistance, or privacy. If an adult changing table is needed, please contact access@mfa.org.

Please visit Dining for more information about the Museum's dining venues.

All bags are subject to inspection by Museum staff. Backpacks, large bags, and outside food or drink are not permitted. Exceptions are made for medical or religious needs. Smaller bags are strongly discouraged, and any bags larger than 11 x 15 inches will need to be checked in the Coat Room upon entry.

For Visitors Who Are Blind or Have Low Vision

MFA Mobile on Bloomberg Connects, the free arts and culture app, offers rich content to amplify your in-gallery experience. The app is fully accessible and includes audio descriptions of the art for visitors who are blind or have low vision. For the full in-gallery experience, bring your earbuds or headphones. For more information on the mobile app, visit MFA Mobile.

Each month, we offer a virtual tour through Zoom for visitors who are blind. All verbal description tours are free of charge. E-mail access@mfa.org for more information.

In-person Feeling for Form tours are also available to visitors who are blind or have low vision who request a tour in advance. These tours are free of charge. Contact access@mfa.org to learn more or to schedule a tour.

Large Text binders are created for our Gund gallery special exhibitions. Please ask at the Sharf Visitors desk for the binder’s location.

For Visitors Who Are Deaf or Hard of Hearing

All MFA videos online are open or close captioned. Auto-captions are always available for online webinars and events hosted through Zoom. For additional accommodations, please contact access@mfa.org.

ASL interpreters are present for select community events and performances. E-mail access@mfa.org in advance to request ASL interpretation for a gallery tour, talk, or program.

MFA Mobile on Bloomberg Connects, the free arts and culture app, offers rich content to amplify your in-gallery experience. The app currently includes transcripts of all audio stops. For more information on the mobile app, visit MFA Mobile.

Assistive listening devices are available for all regularly scheduled gallery tours and are available at the Sharf Visitor Center. A separate system is available for programs in our auditoriums.

For visitors with hearing aids with a T-coil switch, there are induction loops at the entrances and the Information desk at the Sharf Visitor Center.

For more information, call 617-267-9300 or e-mail access@mfa.org.

For Visitors Who Are on the Autism Spectrum

For more information about what to expect during a visit to the Museum, please see Tips for Visitors on the Autism Spectrum and Their Families.

Beyond the Spectrum is a program designed to introduce the Museum to children and teens on the autism spectrum.

Noise reducing headphones are available at the Sharf Visitor Center and the Linde ticket desk on a first-come, first-served basis.

Access Programs and Tours

In addition to inclusive experiences and events, the MFA has specific programming for visitors with disabilities. Access programs are currently available both in-person and online through Zoom.

View Access Programs

Website Accessibility Statement

The Museum of Fine Arts, Boston (MFA) is committed to facilitating the accessibility and usability of its website, https://www.mfa.org/, for all people with disabilities. The MFA will be implementing over time the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard, which will also bring the MFA into conformance with the Section 5-8 Web Accessibility Standards developed by the United States Access Board.

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on https://www.mfa.org/, please contact us at webmaster@mfa.org. If you do encounter an accessibility issue, please be sure to specify the web page in your e-mail, and we will make all reasonable efforts to make that page accessible for you.

Sponsors

Bank of America

Access Programs are funded in part by the Bank of America Fund for Access.

With additional support from the Maida S. Abrams Fund for Increasing Access and Educational Opportunities for People with Disabilities.

Contact Access

Call 617-267-9300, or e-mail access@mfa.org.