The Museum is committed to accessibility for all visitors. For general access information, call 617-267-9300, or e-mail access@mfa.org. For program information, call 617-369-3189. For more information about website accessibility, see Website Accessibility Statement.

Parking and Entrances

Accessible spaces are available in our garage and parking lots located on Museum Road. The Huntington Avenue parking lot (entrance on Museum Road) has HP spaces along the Huntington Avenue side, parallel to the sidewalk. Payment for parking may be made in the garage, or by credit or debit card at the exit gates. Should you need assistance, there is a help button on the gate. Scan your membership card to receive the discounted rate.

Due to the COVID-19 pandemic the Museum has temporarily suspended the valet program.

Please call the garage office at 617-369-3657 for additional parking assistance when planning your visit.

For directions and rates, visit Getting Here.

The Huntington Entrance (465 Huntington Avenue) is the current main entrance. The entrance is accessible with a drop-off area in front, and ramps to the left and right of the stairs. It is equipped with power-assist doors.

The Linde Family Wing Entrance on Museum Road is reserved for visitors who require a level entrance.

The State Street Corporation Fenway Entrance is closed to the public at this time.

Mobility Devices

Manual wheelchairs and Rollators (walkers with wheels, padded seats, and backs) are available free of charge on a first-come, first-served basis at both the main entrance, the Huntington Avenue Entrance, and the entrance reserved for those who require a level entrance, the Linde Family Wing Entrance. Please return wheelchairs and Rollators after your visit.

The MFA also welcomes your personal walkers, wheelchairs, and scooters.

Personal care attendants are admitted free of charge.

In the Museum

The MFA welcomes service dogs.

All restrooms have wheelchair-accessible stalls. You can also find two Everyone, or single-occupancy, restrooms, on Level G below Sharf Visitor Center. The spaces are equipped with changing tables and are fully accessible for people who use wheelchairs, require assistance, or privacy.

All dining venues in the Museum are temporarily closed. Please visit Dining for more information.

For Visitors Who Are Blind or Have Low Vision

Aira is available free of charge for all visitors who have downloaded the Aira app on Museum property.

Currently we are offering virtual tours through Zoom for people who are blind. E-mail access@mfa.org for more information.

For Visitors who are Deaf or Hard of Hearing

All MFA videos online are open or close captioned.

In addition to headphones, we offer neckloops, which are compatible with t-coil hearing aids.

Although no gallery tours and talks are being offered at this time, an assistive listening system will be available at the Sharf Visitor Center when tours and talks resume, and a separate system will be available for programs in our auditoriums when they resume. Headsets and neckloops are available.

For visitors with hearing aids with a T-coil switch, there are induction loops at the entrances and the Information desk at the Sharf Visitor Center.

For more information, call 617-267-9300 or e-mail access@mfa.org.

Please note that all in-person tours and classes have been suspended.

When tours resume, headsets and neckloops will be available for lectures, concerts, and films in Alfond Auditorium, Remis Auditorium, and in the Riley Seminar Room.

When drop-in tours and gallery talks resume, portable FM assistive-listening devices, with either headsets or neckloops, will be available at the Sharf Visitor Center. For programs held in Riley Seminar Room, or for reserved tours and scheduled classes, please reserve devices in advance. For reservations and further information, please call 617-369-3302.

Access Programs

In addition to inclusive experiences and events, the MFA has specific programming for visitors with disabilities. Please note that all in-person tours and classes have been suspended. Some access programs are currently available online through Zoom.

For more information, e-mail access@mfa.org.

Bank of America Access Programs

Access to Art tours are visitor-centered, interactive tours designed for groups with disabilities, which may include physical disabilities, cognitive disabilities, people with dementia, or those undergoing medical treatment, among others. While most tours are for groups, we recognize that some individuals, particularly those with Alzheimer’s and undergoing cancer treatment may need or prefer an individual tour with a companion or care partner. Tours are offered whenever the Museum is open, with pre-registration. There is no fee for this program.

Request an Access Tour

For more information, contact Hannah Goodwin at 617-369-3189, Ronit Minchom at 617-369-3302, or e-mail access@mfa.org.

Access to Art: Second and Fourth Saturdays is a program for individuals with memory loss or dementia, and their care partners. For more information, please contact Ronit Minchom at 617-369-3302, or e-mail access@mfa.org.

Wheelchair Accessible
Blind or Low Vision Access
ASL Interpretation
Assistive Listening System

A Feeling for Form is a program that provides tours for visitors of all ages who are blind or have low vision, as well as people who are Deafblind. This program is multisensory, with description-based foundation. Tours are on request.

The MFA also has a monthly A Feeling for Form tour, now on Zoom, on the first Saturday of the month at 3 pm. Pre-registration is required. Please contact access@mfa.org to learn more.

Blind or Low Vision Access

Website Accessibility Statement

The Museum of Fine Arts, Boston (MFA) is committed to facilitating the accessibility and usability of its website, https://www.mfa.org/, for all people with disabilities. The MFA will be implementing over time the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard, which will also bring the MFA into conformance with the Section 5-8 Web Accessibility Standards developed by the United States Access Board.

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on https://www.mfa.org/, please contact us at webmaster@mfa.org. If you do encounter an accessibility issue, please be sure to specify the web page in your e-mail, and we will make all reasonable efforts to make that page accessible for you.

Sponsors

With additional support from the Maida S. Abrams Fund for Increasing Access and Educational Opportunities for People with Disabilities.