Membership: Frequently Asked Questions

Getting Started

How can I join or renew my membership?

You can join or renew your membership online, in person at any ticket desk, or send a check by mail to Membership, Museum of Fine Arts, Boston, 465 Huntington Avenue, Boston, MA 02115.

When does my membership expire?

Memberships are effective immediately on the date of purchase, and expire on the last day of the month of purchase, one year in the future.

How much does a membership cost?

Memberships start at $75 at the Supporter level and go up to Leader, which starts $1,750. Many members choose to increase their impact to the Museum by giving above and beyond their membership dues. Ranges allow members to support the Museum with an additional annual gift and to make an even greater impact on the health and vitality of the MFA.

How can I upgrade my membership?

If you are a current member and wish to increase your membership support and get additional benefits, please contact us at membership@mfa.org, visit any ticket desk in the Museum, or send your check by mail to Membership, Museum of Fine Arts, Boston, 465 Huntington Avenue, Boston, MA 02115.

How can I update my mailing address or contact information?

Please e-mail your new contact information to membership@mfa.org or stop by any ticket desk at the Museum and we will update your information.

How can I check if my membership is still valid?

Your membership expiration date is listed on your membership card. You can also check the status of your membership by logging in to your account, e-mailing membership@mfa.org, or stopping by in person at any Museum ticket desk.

How can I automatically renew my membership every year?

To save time (and paper!) members can enroll in the Automatic Renewal Program by checking the box on your printed renewal form. You can also enroll in person the next time you visit the Museum by visiting any ticket desk. Our Automatic Renewal Program requires signed authorization to charge your credit card, and we cannot accept credit card information by phone or online at this time.

How can I check or change my auto renewal enrollment status?

To confirm your enrollment status, please e-mail us at membership@mfa.org with your phone number and best time to contact you. We are happy to check your enrollment status, and, if you have already authorized enrollment, to update your credit card information at any time. To ensure your privacy and safety, please do not send any credit card numbers by e-mail.

How much will I be charged with auto renewal, and when?

You’ll only be charged annually during the month of your expiration the amount you indicated during enrollment. Feel free to contact us at any time to confirm that amount. To change this amount for any reason, please contact us at least one month prior to your expiration date to ensure we make the correction before charging your card.

When will I receive my membership card?

All new and renewing members will receive their membership card(s) within 14 to 21 business days of joining the MFA; however, your membership is effective immediately upon purchase, so you can always visit the Museum without your membership card (see below).

Can I visit the Museum without my card?

If you have just purchased a membership or have forgotten your card, you can request a temporary membership card at any ticket desk on the day of your visit to access all your member benefits. Please be prepared to provide your full name and present a valid form of photo ID. If your card has been lost, you can request a new one at any ticket desk or by e-mailing membership@mfa.org.

How many membership cards will I receive?

If you have a Supporter membership, you will receive one card. For all other levels, membership cards are issued for up to two cardholder names per membership, and membership benefits are available to both cardholders. Please note that if there is only one name on your membership record, you will receive only one membership card regardless of level.

Can I designate a second membership cardholder or give it to someone else?

Membership cards are not transferable. For information on bringing guests to the Museum, please see the “Member Benefits” section below.

If you are a member at the Contributor level or above, you may submit your request to membership@mfa.org or in person. (See “How many membership cards will I receive?” above for more information.) Please note it is not possible to receive a duplicate card in your name or a “Guest of” card.

How can I request new membership card?

You can order a replacement card by e-mailing membership@mfa.org or request in person at any ticket desk.

Gift membership certificates can be purchased online or in person at the Museum by visiting any ticket desk. The recipient of the gift membership redeems their membership by using the gift certificate number provided at purchase and supplying their personal contact information.

Do I need the recipient’s name or contact information?

No, gift membership certificates do not require any contact information for the recipient. The gift recipient provides their contact information when they redeem the certificate number to activate their new membership. Each certificate has a unique certificate number that is either printed on the certificate itself when purchased in person or is in a confirmation e-mail when purchased online. The purchaser is responsible for providing this number to the recipient. When they are ready to start their membership, the recipient will need the number to redeem the certificate against the membership level of their choice either in person or online. The credit associated with the certificate will be applied to membership’s cost at the time of redemption.

Can a gift membership certificate be sent directly to my recipient?

Gift membership certificate orders are available for pickup at any ticket desk in the Museum or can be printed at home. Gift certificates cannot be mailed at this time. The record of the gift certificate sale will be under the purchaser’s name, and they will receive all information regarding the order either in person or via e-mail including the gift certificate number needed for redemption.

Can a gift membership certificate be used in the MFA Bookstore and Shops or toward dining or parking?

No, gift membership certificates are only redeemable toward a membership.

How do I redeem a gift membership certificate online and activate my membership?

  1. Go to Gift Membership. Select “Join or Renew” under the level of membership at which you’d like to join.
  2. Select the amount you would like to contribute for your membership. Enter a number that is at least the minimum for that level, and click “Continue.”
  3. Log in to your account. If you have not yet created an account online, please click “Create an Account” and enter your name, address, and phone number.
  4. When reviewing the order in your cart, enter the Gift Certificate Number in the Gift Certificate ID field in the Apply Gift Certificate box and click “Apply My Gift Certificate.”
  5. Enter your payment information on the next page to complete your order.

How do I access my online account?

Log in to your account. If you signed up at the Museum and gave us an e-mail address, a temporary member login was created for you. Go to Find Account, enter the e-mail address you used to sign up for your membership, and you’ll receive an e-mail with a link to create your permanent login information.

If you purchased your membership online, you’ve already created your login information.

What if I forget my login or password?

Go to Find Account to request a password reset link to be sent to the e-mail on file. If you have forgotten the e-mail address linked to your login or need to update it, please e-mail your request to our membership team at membership@mfa.org.

How can I reserve member-priced tickets online?

You must be logged in to your account to reserve tickets at the member price. If you attempt to reserve a number of tickets that exceeds the number allowed by your membership level benefits, a message will appear instructing you to upgrade your membership in order to complete the transaction. If you do not wish to upgrade, simply adjust the number of tickets you plan to reserve to the number allowed within the limits of your current membership.

How can I add another person on to my account?

If you are a Contributor level member or higher, you may add a secondary member to your account, if you have not yet already done so. This second member will receive the same benefits as you, including the ability to log in with their own e-mail address and reserve member priced tickets. Simply contact our membership team at membership@mfa.org or stop by any ticket desk.

How can I update my contact information?

Log in to your account and click on the user icon or your e-mail address listed next to “Logged in as” at the top of the screen to get to the Edit Your Account Information page. Please note we will not honor complete name changes. If you have a change to your name other than a spelling update, contact Membership at membership@mfa.org.

Who is eligible for a discounted membership?

For purchase in person only, the Museum offers the following discounts on membership, which are valid for $30 off a membership at the Supporter, Contributor, or Ambassador level:

  • Artist Discount: Must present proof of being a professional artist.
  • Student Discount: Must present valid school/college ID. Students may wish to check whether their college or university is a participant in the University Membership Program first. For a list of colleges and universities participating in our University Membership Program, see University Membership.
  • Teacher Discount: K–12 educators eligible. Must present valid school ID, letter on institution stationery from a K–12 principal or administrator, or a valid/active MTA card. MTA members must be actively teaching; retired status is not accepted.
  • Active Military: Must present active duty or military spouse or dependent ID for any US military branch. Sponsored by MFS Investment Management.
  • Veterans: Must present valid veteran ID for any US military branch. Sponsored by MFS Investment Management.
  • EBT Card Holders: Massachusetts residents eligible. Must present valid EBT card.

What is MFA Citizens?

MFA Citizens is a program that enables newly naturalized US citizens living in Massachusetts to receive a one-year free membership. Visit MFA Citizens for more information.

What is the First Year Free Membership?

As part of the MFA’s 150th anniversary celebration, the Museum is offering first year free memberships to attendees of community celebrations and MFA Late Nites throughout 2020. First Year Free memberships are only for people who have not previously been an MFA member. Visit First Year Free Membership for more information.

Member Benefits

Members receive discounts and a variety of benefits according to their giving level. For more information on your benefits, visit Levels and Benefits. Log in to your account to see your current membership level, expiration date, admission and ticketing privileges, and guest pass allotment.

What Museum discounts do I get with my membership?

MFA Bookstore and Shops

Members save 10% at the Signature Shop, Linde Family Wing Bookstore and Shop, Gund Gallery Shop, and mfashop.org. In addition to the regular discount, the MFA offers Member Shopping Days several times a year as opportunities for members to double their discount with 20% purchases in person and online.

To use your discount in person, present your membership card at checkout. To use your discount online, enter member10 into the Member Code field at checkout. Please note that the discount does not apply to consignment merchandise, Revere Portfolio prints, gift cards, or MFA memberships.

Dining

Members save 15% at all four Museum dining venues: 465 Bar and Restaurant, New American Café, Taste, and the Garden Cafeteria. Present your membership card at checkout to receive your discount.

Parking

Depending on the length of your stay, members can save up to 40% on parking. The maximum day rate for member parking is $15; the maximum evening rate (Monday–Friday, after 5:30 pm) is $13. Scan your membership card at any exit-lane pay station or the kiosks in the garage lobby. Your discount is applied and a new total to be paid is displayed on the screen.

MFA Guides

Discounted mobile MFA Guides are available for $5 each ($4 for children) for Supporter, Contributor, and Ambassador members. Complimentary guides are available for Sustainer, Leader, and MFA Citizens. To pick up an MFA Guide, visit any ticket desk.

I’m a member through my college or university. Do I get the same benefits?

The University Membership program allow universities to provide their students, faculty, and staff with free admission to the Museum. Visit College and University Programs for more information on these benefits. To reserve tickets in advance, join at any level of membership.

Members get free or discounted tickets to MFA films, concerts, talks, courses, and other events. Discounts depend on the type of program and general admission offered to the public. To purchase free or discounted member tickets, present your membership card at any ticket desk or log in to your account to purchase online.

Can I order member-priced tickets if I don’t have my membership number yet?

Your membership is effective immediately upon purchase. You can purchase member-priced tickets online when you’re signed in to your member account on mfa.org. Additionally, you can always visit any ticket desk or e-mail membership@mfa.org to purchase tickets with your member discount.

How many member-priced tickets can I purchase?

During the MFA’s 150th anniversary year, from January 1 to December 31, 2020, members get double their benefits for discounted member tickets as follows per membership level:

Supporter
  • For concerts, Studio Art Classes, courses, lectures, MFA Late Nites: two discounted member tickets
  • For film series Jump Cut and On the Fringe: Adventures in Cult Cinema: two free member tickets
  • For MFA First Fridays, Member Talks, Member Tours, Member Previews, Member Mornings, Member Nights: two free tickets
Contributor, MFA Citizens, First Year Free, Ambassador, Sustainer, and Leader
  • For concerts, Studio Art Classes, courses, lectures, MFA Late Nites: four discounted member tickets
  • For film series Jump Cut and On the Fringe: Adventures in Cult Cinema: four free member tickets
  • For MFA First Fridays, Member Talks, Member Tours, Member Previews, Member Mornings, Member Nights: four free tickets

Members can purchase tickets for select events and programs before they are made available to the public. Members can purchase tickets during special presales for Shapiro Lecture series, MFA Late Nites, and select programs. Tickets will be available for purchase for each presale to members online, over the phone, or at any ticket desk.

How can I get tickets to MFA Late Nites?

Members can get discounted tickets to MFA Late Nites during the Member Presale for each event that will be announced in advance. Discount applies to advance ticket sales only. Advance sales for MFA Late Nites end 24 hours before the event. Discount cannot be applied to previously purchased tickets. Advance tickets can be purchased online, over the phone, or at any ticketing desk.

What is the tax deductibility of my membership?

A portion of each membership contribution is tax deductible. The letter you receive in the mail that contains your membership card can serve as your tax receipt, and additionally you can request a tax receipt by e-mailing membership@mfa.org. A portion of each membership contribution is tax deductible as follows:

  • Supporter: $11 is not tax deductible
  • Contributor: $22 is not tax deductible
  • Ambassador: $144 is not tax deductible
  • Sustainer: $266 is not tax deductible
  • Leader: $288 is not tax deductible

Can I pay for my membership via DAF, IRA, or Family foundations?

Yes. Simply direct your payment for the full amount of the membership to:

Membership
Museum of Fine Arts, Boston
465 Huntington Avenue
Boston, MA 02115

All memberships paid through these methods will automatically have benefits declined, via waived guest passes, and will be fully tax deductible. An acknowledgment of the gift as well as your membership card(s) will be sent directly to your home address upon receiving the transfer of funds.

Are guest passes tax deductible?

Tax deductibility of guest passes is included in the value that you receive with your membership.

Guest passes are single-use passes admitting one person to the Museum that can be used at any time during the year of membership. Unlike daily guest admission privileges, a guest pass can be used without the member present.

Members can pick up their guest passes at any ticket desk. To check your balance or reserve your pass for a guest, visit any ticket desk.

How many guest passes do I receive each year?

  • Supporter: One single-use guest pass, per membership
  • Contributor, MFA Citizens, and First Year Free: Two single-use guest passes, per membership
  • Ambassador: Four single-use guest passes, per membership
  • Sustainer: Six single-use guest passes, per membership
  • Leader: Eight single-use guest passes, per membership (mailed with your membership card(s); they do not need to be ordered).

When do my guest passes expire?

Guest passes expire when your current membership expires. Upon renewing, you will have access to a new allotment of guest passes determined by your membership level.

Can my guest passes be mailed to me with my membership card(s)?

As an exclusive benefit, guest passes are currently mailed to Leaders only.

Visiting as a Member

All members can skip the ticket lines by presenting your valid membership card(s) to the entrance guards at either Museum entrance. If you have not yet received your membership card or are visiting with a greater number of people than your membership admits (see below), visit any ticket desk for guest admission tickets or general admission tickets.

During the MFA’s 150th anniversary year, from January 1 to December 31, 2020, members get free admission for at least one guest every visit, as follows per membership level:

  • Supporter: Free, unlimited admission for two adults (a member cardholder can always bring one guest).
  • Contributor, MFA Citizens, First Year Free, Ambassador, Sustainer, and Leader: Free, unlimited admission for four adults (two member cardholders visiting can each bring one guest, or one member cardholder visiting can bring three guests).
  • All members: Children 17 and under are admitted free. Your membership admits up to six children; children exceeding this limit require a free ticket, available at any ticket desk.

Currently, tickets are not required to view any of the Museum’s exhibitions. Remember to take advantage of Member Previews, times when members are allowed exclusive access to view special exhibitions before they open to the general public. Just present your membership card at the gallery entrance.

Upon your presentation of your valid membership card to the guard at either entrance, members’ children 17 and under are admitted free. Your membership admits up to six children; children exceeding this limit require a free ticket, available at any ticket desk.

Member Communications

If you have already provided us with your e-mail address, you have been signed up automatically. You can also send your contact information to membership@mfa.org.

MFA Mail is e-mail that keeps you up to date on everything that happens at the Museum. You do not have to be a member to get MFA Mail.

Member and Donor Mail is e-mail that pertains specifically to your membership and any other MFA donor groups to which you belong.

You can sign up for e-mail and update your account and interests at any time by logging in. If you signed up at the Museum, a temporary member login was created for you. Go to Find Account on the login page, enter the e-mail address you used to sign up for your membership, and you’ll receive an e-mail with a link to create your permanent login information. If you joined online, you’ve already created your login information.

Please see the Museum’s Privacy Policy for more information.

Member Events

Visit Member Events to see upcoming member events.

Why are some member events ticketed?

We understand many members travel to come to the Museum and our ticket-based event system allows members to reserve their spots ahead of time. This ensures everyone has an equal opportunity to attend the event of their choice.

If an event is sold out online, can I still get tickets?

We honor existing ticket reservations and are unable to resell or reissue tickets that have already been sold or reserved.

At what time should I arrive for a member event?

We recommend you arrive 30 minutes before the event.

How do you determine how many members can attend each event?

Event capacities are determined by federal law to ensure everyone’s safety, as well as maintaining the optimum number of attendees to afford the most enjoyable experience for all members in attendance.

What are Member Previews and how do I attend?

Member Previews provide an opportunity for members to see the Museum’s biggest exhibitions first—and avoid the crowds before they open to the general public. Simply present your valid membership card at the exhibition entrance during a Member Preview to gain access.

Can I bring guests to Member Previews?

Any guests admitted to the Museum with you, whether through the general admission privileges of your membership, guest admission tickets, or paid admission, may accompany you to a Member Preview.

Member Shopping Days are offered as opportunities for members to double their discount with 20% off MFA shop purchases, in stores and online. Please note that the discount does not apply to consignment merchandise, Revere Portfolio prints, gift cards, or MFA memberships.

Curators Circles

Yes, upper-level Museum membership is a prerequisite for participation and members at the following levels are eligible to join:

  • MFA Member at the Sustainer Level or Leader Level ($850 and above)
  • Museum Council Member ($600 level and above; age 21 to 49)
  • Patron Program Member ($3,000 and above)

The annual contribution to join a Curators Circle is $1,500, which covers enrollment in one group for two people.

Visit Curators Circles, select the Curators Circle you want to join, and click “Join or Renew.” You will be prompted to log in and validate your Museum membership before you can proceed. You may also join or renew by calling 617-369-3548, or by mailing a check to:

Curators Circles
Museum of Fine Arts, Boston
465 Huntington Avenue
Boston, MA 02115

Please make check payable to Museum of Fine Arts, Boston, and indicate in the memo line the name of the Circle(s) you wish to join.

The most likely reason is that you don’t meet the Museum membership prerequisite. See “Do I need to be a member to join Curators Circles?”

Your participation in Curators Circles is valid for one year and will match the annual cycle—with the same expiration date—as your qualifying membership. If you are midway through the annual cycle of your qualifying membership, please call 617-369-3548.